Hollywood Chick-fil-A Promises 'Genuine Hospitality and Service to Everyone'

Owner Jeremiah Cillpam invites customers with questions or concerns to speak to him personally or send him an email.

Local Chick-fil-A owner Jeremiah Cillpam took some time Thursday to assure customers that his independently owned and operated franchise in the heart of Hollywood is dedicated in providing "genuine hospitality and service to everyone."

In an open letter, Cillpam lightly addresses recent comments by Chick-fil-A president Dan Cathy who recently spoke about his "support of the traditional family." (See the letter in the photo section.)

Cillpam says Hollywood Chick-fil-A at 6750 Sunset Blvd. is dedicated to ensuring that "every guest receives amazing food and service regardless of belief, race, creed, sexual orientation or gender."

Cillpam wrote:

"I know that some of our guests are upset by comments made by Dan Cathy, president of Chick-fil-A Inc. He has made it clear to me those were his personal views and that his intent was not to speak on behalf of every Chick-fil-A owner. We hope those who are upset will look at their relationship with our restaurant, The Hollywood Chick-fil-A, and allow us to serve them."

He also points out the non-discriminatory commitment extends to hiring his employees.

"In our hiring practices we have never and will never discriminate based upon sexual orientation or religious beliefs. My passion is to build leaders for future generations, regardless of sexual orientation or beliefs."

The letter address his commitments toward customers and employees, but it does not directly address his personal view toward LGBT issues. 

Cillpam invited customers with questions or concerns to speak to him personally or send him an email. See the letter in the slideshow for more information. (Editor's note: Hollywood Patch has reached out to Cillpam and will update this story if he responds.)

The letter posted on the Hollywood Chick-fil-A Facebook page, generated nearly 200 comments within the first two hours of its posting.

Facebook user Kevin Kelly posted a comment stating that the letter makes no difference in his decision to avoid Cillpam's business:

Although I understand Jeremiah's point of view, unfortunately the profits of this business are still shared by an organization that reinvests those profits in organizations that discriminate against human beings. Plain and simple, the US Constitution states that "All Men are Created Equal" and Chick-Fil-A goes against that. They've been making these donations before Jeremiah opened his Hollywood Restaurant, so he was aware of this or should have been. Unfortunately just because he personally doesn't discriminate against anyone, I still can't in good conscience support his business.

Facebook user Mike Fox offered a brief, opposing view:

This means I can eat Chick-fil-A again - but just at this location.

Share your thoughts: Does Hollywood Chick-fil-A's statement make a difference in whether you choose to eat at the restaurant? 


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jimmy palmieri July 28, 2012 at 06:05 PM
A different Paul July 28, 2012 at 06:34 PM
It is lovely that he wants everybody's business and is willing to say generic welcoming things to acquire our money. But, even if it is independently owned and operated money is still flowing back to support Mr. Cathy's bigoted causes. He is welcome to his opinion. He not welcome to my receive my business. Too many other places to eat who are not supporting biggotry.
Stephanie July 29, 2012 at 02:20 AM
I went there on Thursday and it was great! They are still packed with customers too!
Ann July 29, 2012 at 11:53 PM
So you people are discriminating against this guy's religious beliefs! Last I heard we had freedom of religion. Cathy owns it he can what he wants! This isn't commie land, socilaist land, barf. Grow up.
Ann July 29, 2012 at 11:54 PM
Religious freedom.


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