The staff is knowledgeable and friendly. All of the employees took the time to explain, offer design and material options, and, most impressively-- to listen. I was even offered some on the spot demos-- hands on, as it were, tips for painting. Professional painters are often at this location, purchasing supplies with little need for advice, but for myself, a newcomer to home improvement projects, I've always received great service. In choosing colors for my home, I selected four different shades that all work together beautifully. My home is now graced, it seems, with a sense of peace-- not just comfort. I am sure I would have never chosen these colors without the assistance and personalized attention that I received.